Evaluation of business support services

Business Link logoBusiness support services such as Business Link, Manufacturing Advisory Service and Train to Gain are an important part of the assistance offered to business to help them start, grow and prosper.

The last three years have seen significant changes in the way this support has been organised and delivered and the time is now right to evaluate how things are working out and what changes might be beneficial.

The way in which these services are delivered varies from region to region, so each region is evaluating their services differently. Here in the West Midlands, the Observatory has been asked to manage the research and analysis part of the evaluation. The work is being done speedily and will complete by the end of November.

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