Oneplace – how are your public services performing?

The 9th December 2009 saw the launch of a new website – Oneplace –  providing detailed information on how good public services are in your local area. The site includes independent information about how councils, police, health services and others are tackling some of the major issues in every area in England.

The purpose of the website is to use information gathered for Comprehensive Area Assessments (CAA) to try and help the public find out more about the quality of public services in their area.

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New report on making the most of information to improve services

Is there something I should know? report coverThe Audit Commission has published the report Is there something I should know? (PDF, 1.28mb) looking at the way local councils use information to make decisions.

The report’s purpose is to encourage senior members of local councils to be more demanding about the information they seek, and use, during the decision making process.

The report highlighted that:

  • 9 out of 10 councils believe good quality information is a top priority
  • However, less than 5% of councils have excellent quality data
  • 65% of councils face problems sharing data externally
  • 80% of councils say a lack of in-depth analysis is a major problem
  • Two thirds of councils say members struggle to understand information, but half of all councils provide no formal training in the area and almost a quarter provide no support at all

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